MakePlace not rendering properly on M1 Max with Win11 ARM64 & Parallels 17 & 18

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by BenV7, Aug 10, 2022.

  1. BenV7

    BenV7 Bit poster

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    Specific example of a rendering problem on a 16" MBP M1 Max, macos 12.5, Windows 11 ARM64 ver 21H2/22000.832, Parallels 18.0.0 (53049).
    There is a free application called MakePlace (https://makeplace.app) for furniture layout for the game Final Fantasy XIV. Earlier this year, they changed their rendering engine. Prior to the change, it worked reasonably well on an M1 Max MBP running Windows 11 ARM on Parallels. However, when they switched, object placement isn't correct.
    I contacted MakePlace support and their response was "unsupported platform." (Not surprised.)
    I cannot find any error messages associated with this rendering failure.
    Suggestions on things to try are weilcome.
     

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    BenV7, Aug 10, 2022
    #1
  2. PaulE10

    PaulE10 Bit poster

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    Best Answer
    Were you ever able to resolve this, BenV7?
     
    PaulE10, Apr 3, 2023
    #2
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    796
    Hello @BenV7
    Kindly provide us with a technical report (Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID as a reply.
    Thanks!
     
    Avinash Bundhoo, Apr 5, 2023
    #3

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