Problem with performance and resolution on external monitor after update

Discussion in 'Installation and Configuration of Parallels Desktop' started by jedrzej30, Mar 16, 2023.

  1. jedrzej30

    jedrzej30 Bit poster

    Messages:
    1
    Hi there,
    something like a month ago i've bought M1 Pro Mac 14'. Since this time I have parallels desktop and after last update i've got 2 problems:
    1. On running windows, while i'm changing resolution from window to full screen parallels won't recognize my screen size (34' 3440x1440) and every time, when I want to work in window or fullscreen I have to change resolution manually. Everything was running smoothly before update.
    2. Performance after update is poor, even on Google chrome - its laggy as.. as you know what.
    I did not change any settings at after/before update.
     
  2. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    159
    Hello, firstly disconnect the external monitor > reinstall the Parallels Tools by referring this link - reinstall Parallels Tools and then follow these links - external monitor and retina display to fix the issue and check. thanks.
     

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