"The snapshot name cannot be empty" even upon clicking "Don't save" button

Discussion in 'General Questions' started by Will Dormann, Aug 24, 2022.

  1. Will Dormann

    Will Dormann Junior Member

    Messages:
    19
    Not sure if this is the best place to report bugs like this, but:
    In the Parallels (18 in my case) snapshot dialog:
    1. Click to go to a snapshot
    2. In the resulting dialog, delete the text for the snapshot name
    3. Click "Don't Save"
    Expected results:
    Because I clicked "Don't Save", Parallels shouldn't care if the snapshot name is empty.

    Actual results:
    Parallels warns "The snapshot name cannot be empty" and will not continue.
     

    Attached Files:

  2. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    159
    Hello @Will Dormann, Could you please reinstall the Parallels Desktop version 18 > reproduce the issue > and provide us the technical report ID as mentioned in this link to check on the snapshot issue? Thanks.
     
  3. Will Dormann

    Will Dormann Junior Member

    Messages:
    19
    I'm sure that is a standard response for any bug you receive, but no.
    All the info you need is above.
     
  4. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    159
    Thank you, kindly provide the technical report ID from the latest version 18.0.1 to check with our respective team.
     
  5. Will Dormann

    Will Dormann Junior Member

    Messages:
    19
    18.0.1 does not change anything.[​IMG]
     
  6. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    159
    Hello @Will Dormann, We could not view the attached screenshot, unfortunately. Please try to attach it again along with the technical report ID to report it to the concerned team. Thanks.
     
  7. Will Dormann

    Will Dormann Junior Member

    Messages:
    19
    If you are unable to view images on imgur.com, please tell me where you'd like it.
     
  8. Will Dormann

    Will Dormann Junior Member

    Messages:
    19
    Alternatively, just share the 3 steps I've listed in my original post with any developer, and they'll know exactly what the problem is, and how to fix it. ‍♂️
     

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