Can't Activate Parallels on my New M1 MacBook

Hello,

I have a new M1 Max MacBook (running MacOs 12.1) that will replace my older MacBook, however I can't activate Parallels on my new laptop.
Please see ticket that I opened yesterday 3245439
Error message:
"This license has reached its activation limit and can no longer be used to activate new product copies."
I have already uninstalled it on my old MacBook.

Thanks,
Anthony

 

Hi, we have sent a private message. Please help us with your license key over there.

 

Hello,
My parallels desktop was having an error. When I tried to re install it, I can't activate the Parallels. My Purchase Order Number is AKD-73693049673. Please help. Thank you.

 

Hi, we have responded to your issue on another thread. Kindly help us with the error message you are getting.

 

Hello, I responded to your private message. Please assist.
Thanks

 

Problem solved! Thanks for the help.

 

Hi, we are happy to hear your issue has been fixed. Please reach us back for any further queries.

 

Parallels, a global leader in cross-platform solutions, announces the launch of Parallels® Desktop 17 for Mac (parallels.com/desktop), the latest version of its powerful solution to run native Windows applications on Mac computers with Apple M11 and Intel chip.

 

Hi, we appreciate your feedback.

 

I am having the same problem as mentioned above. I just moved to a new Macbook Pro and when I try to activate on the new one, I get that message about reaching license limit. Why do I not get the option to move the license to this new mac? This is the second time I have had this problem over the past few years. Please help get the license activated.

 

Hi, we have sent you a private message. Kindly check and reply back to us.

 

Hello @JimJ4 we have deleted your post as it contains your personal details. Please do not share any of your personal details on a public forum. Kindly help us with your license key in private message.

 

I am having the same problem as mentioned above. I just moved to a new Macbook Pro and when I try to activate on the new one, I get that message about reaching license limit. Please help me!

 

Hello, We have sent you a personal message please check and respond to the same. Thanks, Parallels Team.

 

I got your message . thanks a lot!

 

Hi, we are happy to assist you. Please reach us back for any further queries.

 

iv recently downloaded Microsoft parallels on my Mac air and it was working for about 30 mins until I closed my laptop when I reopened it said the desktop was suspended so I clicked resume and it went to the desktop but as soon as I click on anything the mouse disappears iv uninstalled and reinstalled but keep running into the same problem any suggestions?

 

Hi, please reinstall Parallels Tools by following this KB.