Issues transferring from old computer to new

Discussion in 'Parallels Toolbox for Mac' started by Dee5, Oct 17, 2021.

  1. Dee5

    Dee5 Bit poster

    Messages:
    1
    Hello, I am trying to transfer my Toolbox to another Mac but when I try to enter my key, it tells me it's already registered on another after I signed out and deleted the program from the old computer. Please help.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello, we've checked your Parallels Account djd******2@yahoo.com and unfortunately didn't find any licensee key associated with it.
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Could you provide us with your license key or with the email address that you used for the Parallels license registration please?
     

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