Windows 10 won't boot

Discussion in 'Installation and Configuration of Parallels Desktop' started by dwbrown77, Sep 14, 2018.

  1. dwbrown77

    dwbrown77 Bit poster

    Messages:
    8
    parallels 14 kept crashing my computer and support told me to update. NOW Windows won't boot...over and over again it tries but fails and says there is a problem. HELP! I wish I had never upgraded and I can't believe I am paying a subscription fee only to loose data, work and so much time.
     
    dwbrown77, Sep 14, 2018
    #1
  2. oztrev

    oztrev Member

    Messages:
    99
    Moral of the story: always keep a backup and always make a snapshot before upgrading.
     
    oztrev, Sep 15, 2018
    #2
  3. Kroesh623K

    Kroesh623K Bit poster

    Messages:
    1
    I'm also having this exact issue. Did either of you have luck fixing it?
    _______________________________________________________
    mcdvoice
     
    Last edited: Oct 12, 2018
    Kroesh623K, Oct 12, 2018
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @dwbrown77, can you please send us a Technical Data collected right after the booting error (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.
     
    PaulChristopher@Parallels, Oct 12, 2018
    #4
  5. panoramacharter

    panoramacharter Bit poster

    Messages:
    1
    I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.
     
    panoramacharter, Sep 29, 2021
    #5
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hello,
    could you provide us with the detailed issue description please?
     
    Maria@Parallels, Sep 30, 2021
    #6

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