Parallels 17 crashes when trying to launch any virtual machine

Discussion in 'General Questions' started by RichardW24, Aug 10, 2021.

  1. RichardW24

    RichardW24 Bit poster

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    I installed the v17 demo on my Mojave machine and then installed Big Sur as a virtual machine. All went well except I wasn't able to get Big Sur work with my Mac's network. I shut down Big Sur and now anytime I try to start it or any other virtual machine that I had created under v14, Parallels immediately crashes. I tried trashing it, reinstalling it and restarting my Mac but the crashes still happens. It's totally unusable at this point.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
     
  3. RichardW24

    RichardW24 Bit poster

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    Because I was unable to work with any of my virtual machines I reinstalled Parallels v14 and everything worked fine. I've since reinstalled v17 and it is so far working fine. If the problem happens again I'll provide the tech report as requested.
     
  4. RichardW24

    RichardW24 Bit poster

    Messages:
    3
    Big Sur is running under Parallels 17 on my Mojave Mac but the network doesn't work (it's on shared network) and the display is stuck at 1024x768. I've reinstalled Parallel Tools but is doesn't help. When I had reinstalled Parallels 14 and ran Big Sur, the network and display sizing worked correctly. Other virtual machines, e.g., Yosemite do not have this problem under Parallels v17.
     

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