Trying to cancel Parallels account/subscription

Discussion in 'Parallels Toolbox for Mac' started by IdirisK, Jul 16, 2021.

  1. IdirisK

    IdirisK Bit poster

    Messages:
    1
    Hi there,

    My Parallels subscription for Mac has ended and I am trying to cancel the auto-renew - because the subscription is not active it will not let me select 'cancel subscription.' Could someone from the Parallels team (@Maria@Parallels ) cancel my subscription for [email protected]?
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello, please sorry for the delay in resposne.
    We've checked your account and found 1 disabled subscription with turned-off auto-renewal.
    If you still have an issue or autorenewable subscription in another account please let us know.
     

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