5160 and 5540 installers fail - any response from Parallels team

Discussion in 'Installation and Configuration of Parallels Desktop' started by rmf1950, Nov 6, 2007.

  1. rmf1950

    rmf1950 Junior Member

    Messages:
    11
    I made the mistake of uninstalling and attempting to reinstall parallels after network/internet access failed after 10.5 upgrade. Now neither installer will work. See the log posted in the earlier post on this subject I started. I would appreciate some guidance from someone at on Parallels staff as to how to remedy this problem. I have used the uninstaller, manually deleted all files as suggested in kb, tried with a new user, all to no avail.
     
  2. Alicia

    Alicia Parallels Team

    Messages:
    683
    Hello,

    please check, if Internet Sharing is enabled (Mac -> System preferences -> Sharing). If so, please disable Internet Sharing. And try to install Parallels Desktop one more time.

    Best regards,
    Alicia.
     

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