Please reset my Parallels Desktop for Mac Pro Edition license key

I followed the instructions, looking at KB123461, but I was unable to transfer the license to the new Mac.
Please reset my Parallels Desktop for Mac Pro Edition license key

 

Hello,
we've made some changes, please check the issue.

 

I was able to activate it successfully.
thank you

 

I have the same problem. Followed KB123461 but still cannot transfer.

 

Glad to know! Thanks a lot for sharing our results with us.

 

Hey, we've made some changes with your key, please try again to activate your Parallels Desktop version on your new Mac.

 

Maria - sorry still the same thing

 

We have reset the key again. Try to activate it and check.

 

it did work. Thanks so much.

 

We are glad that the issue is resolved. Feel free to reach out to us anytime for support.