Kinect 2 and Parallels Desktop 16

Discussion in 'Windows Virtual Machine' started by YSG, Nov 16, 2020.

  1. YSG

    YSG Member

    Messages:
    34
    Hello,
    For the past two years, PD has been insisting that it finally supports DirectX 11. Every year I do the update and I have the PD 16 version. However, it is still impossible to use Kinect2.
    Here is the thread I had already created for PD15 : https://forum.parallels.com/threads/kinect-2-and-parallels-desktop-15.347927/
    I have already provided PD with several ticket reports. No response from you so far and I am disappointed. Could you give some news.
    Thanks.
     
  2. YSG

    YSG Member

    Messages:
    34
    Last Ticket report : 349212331
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hello, please accept our apologize for the any inconvenience.
    This issue is still under investigation with the Parallels Engineering Team. We continue to find the resolution and once we get any resolution or possible workaround we will update you here or by email.
     
  4. YSG

    YSG Member

    Messages:
    34
    Hello,
    I am disappointed with your company's communication, which is not very responsive. On the other hand, the problem I am reporting has been going on for almost 2 years. That's a long time when you need this solution on a professional level.
    Therefore I have decided to stop using PD. I have paid enough for updates that were finally not. So for my Kinect and software I bought a windows PC. On my recommendation, my co-workers will not buy PD. Some will also turn to buying a windows PC, others will see with VMWare fusion if the solution is possible.
     

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