unknown locale error messages in knowledge base page

Discussion in 'General Questions' started by ironsand, Oct 5, 2020.

  1. ironsand

    ironsand Bit poster

    Messages:
    3
    When I open the knowledge base page in Japanese like https://kb.parallels.com/124109?language=jp
    That shows many "unknown locale errors".

    To fix the problem I need to change the language to the US.
    I just want to report the little glitch. If there is a better place for reporting it. Please let me know.

    Thanks
     

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  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello,
    does the issue still actual? Just checked it at our test environments and everything works OK.
     
  3. ironsand

    ironsand Bit poster

    Messages:
    3
    Yes, there are still the same error messages.
    I checked other browsers, Opera and Safari show English page and Chrome and Vivaldi show page with many error messages.
    Probably it depends on the browser's language config.
    In all cases, when I change the view language to Japanese, the page shows many `unknown locale` error messages.
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Does the other websites with language changing work normally?
     
  5. ironsand

    ironsand Bit poster

    Messages:
    3
    Yes, as far as I know, other websites work without a problem.
    If you show me some websites, I'll check it.
     
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Please check your inbox for more information.
     

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