can't finish the upgrade from version 13 to version16

Discussion in 'Installation and Configuration of Parallels Desktop' started by MarkusH16, Sep 30, 2020.

  1. MarkusH16

    MarkusH16 Bit poster

    Messages:
    1
    Hey there.
    to complete the upgrade, I'm asked to put the lizenznumber of the new version (16) and the old version V13. V16 is allready installed so I can't get the old lizenznumber.
    What's to do?
     
    MarkusH16, Sep 30, 2020
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello, we've found your Parallels Desktop 13 license key and we will send it to you via the private message.
    Please let us know if it's not that case.
     
    Maria@Parallels, Sep 30, 2020
    #2

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