Please reset my PD11 licences

Hello,
in my account I have two activated licences for PD 11.
I migrated the whole content of the harddisk from my old mac to my new mac.
I cannot use my old mac anymore and I cannot activate the licence fo PD 11 on my new mac.
Can someone please set back both PD 11 licences in my account, for I can activate one on my new mac.

I although have the problem that my email-adress had changed and I cannot receive any email on my old adress.
Can someone please change my account adress to d**k.be***[email protected] and reply to this address please.
Thank you in advance
Dirk

 

Hi, we've found lot's of keys at **rk.be**[email protected], would you like to transfer all your keys to the new email?

 

yes, please transfer all of my keys to my new email.
thank you.
What ist about setting back the PD 11 licences. Can you do that for me too ?

 

Did you create a new Parallels account under d**k.bec**[email protected]? Cannot transfer key, please check that you have an account
Also your Parallels Desktop 11 keys have been reset, please check the issue.

 

Hi Maria,
I just have created a new Parallels account under d**k.b***[email protected].
Please try to transfer the keys again.
And thank you for resetting my PD11 keys.

 

Hello, just moved your keys to your new Parallels account.
Please check and let us know if you have any additional questions.