macOS Big Sur and Parallels Desktop

Parallels 16 was causing a MacOS panic and reboot with Big Sur release 20A5354i. Changing from Parallels hypervisor to Apple fixed this problem also.

 

How? When the computer crashes before Parallels loads?

 

Yep, that did it. Thanks!

 

I updated to the most recent beta of Big Sur last night, and now whenever I try to start a VM, my entire machine crashes and shuts down.

Log is pasted here:
panic(cpu 4 caller 0xffffff80161efd36): Kernel trap at 0xffffff7fb7475011, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff8019340004, CR3: 0x0000000464d6f138, CR4: 0x00000000003626e0

RAX: 0x00000000000060aa, RBX: 0xffffff8019340008, RCX: 0xffffff8016011140, RDX: 0xffffff8015f60000

RSP: 0xffffffc135b6bdd0, RBP: 0xffffffc135b6be00, RSI: 0xffffffc135b6be18, RDI: 0xffffff7fb747fbd4

R8: 0x0000000000000000, R9: 0x000ffffffffff000, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0xffffff80196e0ca0, R13: 0xffffff8016011188, R14: 0x0000000000000000, R15: 0xffffff7fb747fbd4

RFL: 0x0000000000010246, RIP: 0xffffff7fb7475011, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8019340004, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 2



Backtrace (CPU 4), Frame : Return Address

0xffffffc135b6b7f0 : 0xffffff80160be6ad

0xffffffc135b6b840 : 0xffffff80161fef13

0xffffffc135b6b880 : 0xffffff80161ef96a

0xffffffc135b6b8d0 : 0xffffff8016063a2f

0xffffffc135b6b8f0 : 0xffffff80160bdf4d

0xffffffc135b6ba10 : 0xffffff80160be238

0xffffffc135b6ba80 : 0xffffff80168b9f1a

0xffffffc135b6baf0 : 0xffffff80161efd36

0xffffffc135b6bc70 : 0xffffff80161efa1d

0xffffffc135b6bcc0 : 0xffffff8016063a2f

0xffffffc135b6bce0 : 0xffffff7fb7475011

0xffffffc135b6be00 : 0xffffff7fb7470bbb

0xffffffc135b6be40 : 0xffffff7fb7470d7e

0xffffffc135b6beb0 : 0xffffff801684d58e

0xffffffc135b6bef0 : 0xffffff80161d45e3

0xffffffc135b6bfa0 : 0xffffff8016064216

Kernel Extensions in backtrace:

com.parallels.kext.hypervisor(16.0)[52E91C22-D1A7-336D-B9DA-70CD3D44AB45]@0xffffff7fb746e000->0xffffff7fb7483fff



Process name corresponding to current thread: prl_vm_app

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev



Mac OS version:

20A5354i



Kernel version:

Darwin Kernel Version 20.0.0: Fri Aug 14 00:25:13 PDT 2020; root:xnu-7195.40.44.151.1~4/RELEASE_X86_64

Kernel UUID: F29B97A1-72E4-3D36-863F-8ADCCB731F78

KernelCache slide: 0x0000000015e00000

KernelCache base: 0xffffff8016000000

Kernel slide: 0x0000000015e10000

Kernel text base: 0xffffff8016010000

__HIB text base: 0xffffff8015f00000

System model name: MacBookPro15,3 (Mac-1E7E29AD0135F9BC)

System shutdown begun: NO

Hibernation exit count: 0



System uptime in nanoseconds: 27757130912945

Last Sleep: absolute base_tsc base_nano

Uptime : 0x0000193eb5ed983d

Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

Wake : 0x0000000000000000 0x00000025896454cf 0x0000000000000000

last started kext at 27752706854602: com.parallels.kext.netbridge 16.0.0 48916 (addr 0xffffff7fb748c000, size 49152)

last stopped kext at 10588891387085: com.parallels.kext.hypervisor 16.0.0 48916 (addr 0xffffff7fb746e000, size 90112)

loaded kexts:

com.parallels.kext.netbridge 16.0.0 48916

com.parallels.kext.vnic 16.0.0 48916

com.parallels.kext.hypervisor 16.0.0 48916

com.parallels.kext.usbconnect 16.0.0 48916

com.symantec.SymXIPS 8.2.2

>AudioAUUC 1.70

@filesystems.autofs 3.0

@fileutil 20.036.15

>!ATopCaseHIDEventDriver 4000.18

>!APlatformEnabler 2.7.0d0

>AGPM 118

>X86PlatformShim 1.0.0

>!AHIDALSService 1

@kext.AMDFramebuffer 4.0.0

>!AUpstreamUserClient 3.6.8

@kext.AMDRadeonX5000 4.0.0

@kext.AMDRadeonServiceManager 4.0.0

>AGDCBacklightControl 6.1.19

>BridgeAudioCommunication 6.78

>!AFIVRDriver 4.1.0

>!AAVEBridge 6.1

>!ABacklight 180.3

>ACPI_SMC_PlatformPlugin 1.0.0

>!AMCCSControl 1.14

>!AMuxControl2 6.1.19

>!AGraphicsDevicePolicy 6.1.19

>!ABridgeAudio!C 6.78

>!A!IKBLGraphics 16.0.0

@AGDCPluginDisplayMetrics 6.1.19

>!A!IPCHPMC 2.0.1

>pmtelemetry 1

>LuaHardwareAccess 1.0.16

|IOUserEthernet 1.0.1

>usb.!UUserHCI 1

|IO!BSerialManager 8.0.0d47

@Dont_Steal_Mac_OS_X 7.0.0

>!AHV 1

>!AGFXHDA 100.1.430

>!AThunderboltIP 4.0.3

@kext.AMD10000!C 4.0.0

>!ADiskImages2 1

>!A!ICFLGraphicsFramebuffer 16.0.0

>!A!ISlowAdaptiveClocking 4.0.0

>usb.!UHostBillboardDevice 1.0

>BCMWLANFirmware4378.Hashstore 1

>BCMWLANFirmware4377.Hashstore 1

>BCMWLANFirmware4364.Hashstore 1

>BCMWLANFirmware4355.Hashstore 1

>!AFileSystemDriver 3.0.1

@filesystems.hfs.kext 556.40.1

@BootCache 40

>!AVirtIO 74.40.6

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

>!ABCMWLANBusInterfacePCIeMac 1

@filesystems.apfs 1677.40.13

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

@!ASystemPolicy 2.0.0

@nke.applicationfirewall 310

|IOKitRegistryCompatibility 1

|EndpointSecurity 1

@kext.triggers 1.0

>!AActuatorDriver 4400.21

>!AHIDKeyboard 220

>!AMultitouchDriver 4400.21

>!AInputDeviceSupport 4400.27

>!AHS!BDriver 4000.18

>IO!BHIDDriver 8.0.0d47

@kext.AMDRadeonX5200HWLibs 1.0

@kext.AMDRadeonX5000HWServices 4.0.0

|IO!BHost!CUARTTransport 8.0.0d47

|IO!BHost!CTransport 8.0.0d47

>!ABacklightExpert 1.1.0

>IOPlatformPluginLegacy 1.0.0

>X86PlatformPlugin 1.0.0

>!ASMBus!C 1.0.18d1

>!A!ILpssUARTv1 3.0.60

>!A!ILpssUARTCommon 3.0.60

>!AOnboardSerial 1.0

>!AGraphicsControl 6.1.19

>!ASMBusPCI 1.0.14d1

>IOPlatformPlugin!F 6.0.0d8

|IOAVB!F 900.11

@plugin.IOgPTPPlugin 900.9

|IOEthernetAVB!C 1.1.0

>!AHDA!C 283.15

|IOHDA!F 283.15

|IONDRVSupport 585

>!UAudio 400.25.1

@kext.AMDSupport 4.0.0

>!AThunderboltEDMSink 5.0.1

|IOAccelerator!F2 439.34

@!AGPUWrangler 6.1.19

@!AGraphicsDeviceControl 6.1.19

|IOGraphics!F 585

|IOSlowAdaptiveClocking!F 1.0.0

>usb.IOUSBHostHIDDevice 1.2

>usb.!UHub 1.2

>usb.cdc.ecm 5.0.0

>usb.cdc.ncm 5.0.0

>!AThunderboltPCIUpAdapter 4.1.1

>!AThunderboltDPOutAdapter 8.1.3

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!AThunderboltPCIDownAdapter 4.1.1

>!AThunderboltDPInAdapter 8.1.3

>!AThunderboltDPAdapter!F 8.1.3

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssI2C 3.0.60

>!A!ILpssDmac 3.0.60

|IOSurface 289.2

@filesystems.hfs.encodings.kext 1

|IOAudio!F 300.6.1

@vecLib.kext 1.2.0

>!ABCMWLANCoreMac 1.0.0

|IOSerial!F 11

|IO80211!FV2 1200.12.2b1

|IOSkywalk!F 1

>mDNSOffloadUserClient 1.0.1b8

>IOImageLoader 1.0.0

>corecapture 1.0.4

>!AXsanScheme 3

>!AThunderboltNHI 7.2.8

|IOThunderbolt!F 9.3.2

>usb.!UVHCIBCE 1.2

>usb.!UVHCICommonBCE 1.0

>usb.!UVHCI 1.2

>usb.!UVHCICommon 1.0

>!AEffaceableNOR 1.0

|IOBufferCopy!C 1.1.0

|IOBufferCopyEngine!F 1

|IONVMe!F 2.1.0

>usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

>!ASMCRTC 1.0

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

$!AImage4 3.0.0

|IOTimeSync!F 900.9

|IONetworking!F 3.4

>DiskImages 493.0.0

|IO!B!F 8.0.0d47

|IOReport!F 47

|IO!BPacketLogger 8.0.0d47

|CoreAnalytics!F 1

>!ASSE 1.0

>!AKeyStore 2

>!UTDM 511

|IOUSBMass!SDriver 184

|IOSCSIBlockCommandsDevice 436

|IO!S!F 2.1

|IOSCSIArchitectureModel!F 436

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!ACredentialManager 1.0

>KernelRelayHost 1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

>!AACPIPlatform 6.1

>!ASMC 3.1.9

|IOPCI!F 2.9

|IOACPI!F 1.4

>watchdog 1

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1

 

How does one change to the apple hypervisor?

 

Issue is related to Parallels hypervisor kext. You can switch to the Apple hypervisor under "Hardware - > CPU & Memory -> Advanced Settings" of your VM's settings, works for now until Parallels can fix it with an update.

If you are on the VM preferences dialog and these settings are disabled because the VM is suspended then just select the Actions-Stop menu. That will force the VM to shutdown and allow you to make this change. Worked like a charm for me!

 

Boot into safe mode: https://support.apple.com/en-gb/HT201262
juls

 

+1
I have the same problem.

 

Win10 as guest OS reports no network device found, I have to downgrade to Catalina now, everything returns.

 

What worked for me.....Drag the Parallels Desktop icon from your applications folder to the trash.....then open the App Store and download Parallels Desktop. Install it from the App Store. It's not 16, but it works just fine.

 

set on Vagrantfile:

prl.customize ["set", :id, "--hypervisor-type", "apple"]

 

Last time I change from Apple hypervisor to Parallels hypervisor because of issue CPU high (Windows 10 in parallels hanging). Is this still have that issue when you switch to Apple hypervisor?
Doesn't seem Parallels Desktop have any update so far.

 

Yes, it is dog slow. Ive been unpacking a zip for 30min. Terrible.

 

Since updating to Big Sur Public Beta 2 20A5354i, I am unable to boot virtual machines with the Parallels Hypervisor as others have reported.
Switching to Apple Hypervisor does allow the virtual machine to boot, but networking does not work under Ubuntu nor Windows 10.
Any ideas?

 

It works fine ! Thank you !

 

I don't see how to change my hypervisor to Apple if the loading up Parallels causes my machine to reboot or shutdown. Can someone tell me how? Is there an plist file I can change? When I load Parallels, my machine shutdown after a fan surge.

 

What I did last that seems to work (for now)...
1) Boot into safe mode.
2) Move everything from "
/Applications/Parallels Desktop.app/Contents/Library/Extensions/10.9/" to a save folder elsewhere.
I saw the following 4 in that folder: prl_hypervisor.kext prl_netbridge.kext prl_usb_connect.kext prl_vnic.kext
3) Reboot normally.
4) Change all VMs to the Apple Hypervisor.
From here seems my Windows 10 VM has networking, etc. without any issues.
I would play from here to see which one is the culprit, but from what I have read on this thread I expect it to be prl_hypervisor.kext being at fault with the newest public beta.

 

Hi,
I successfully installed macOS Big Sur Public Beta 2 using Parallels 16. However, the resolution is stuck at 1024 * 768. I've installed & reinstalled parallels tools, no success.
Is it a known issue?

 

Apple Hypervisor is very unresponsive, and as soon as I try to start a program in the VM (e.g. Edge, Windows Explorer, Visual studio), it freezes and I just have to restart VM - completely unusable - really not happening to anyone else??? - this is really not a work around at all!

 

I have the issue as well. I think that with a Catalina host, Parallels Tools does not work yet.