Hello, I recently realized that my annual subscription was automatically renewed, and I would like to request a refund for my subscription. I have not used the product for several months now and no longer have a need for it. I have included the information for this purchase below. Thank you very much!
Hi there, I have the same issue as the post title related to the automatic subscription renewal; I haven't used the software in long time. I've sent you an email as well asking for the procedure of refund. Thanks for letting me know on how to proceed. TIA
Hello same issue as above. I was charged for an auto renewal yesterday even though I have not been using the service. Kindly turn of auto-renewal on my account and issue a refund. Billing reference information is attached. Please email me if any further information is needed.
Hello, we have initiated a refund for your unwanted auto renewal. The amount will reflect in your account within 5-7 business days. As we have refunded for your renewal, the license key will be canceled automatically.
Hello I also face the same issue as above. I was charged for an auto renewal for two years even though I have not been using the service and did not know it was activated... I now turned off auto-renewal on my account but I would kindly ask you for a refund, at least for the subscription that just has been renewed. Here's the informations you might need and do not hesitate to contact me if you need anything else !
Hello, we have initiated the refund for your autorenewal of Parallels Desktop for Mac, the amount will reflect in your account in 5 to 7 Business days. Thanks.
I renewed my subscription. I am on a new computer and have tried to activate with no luck. I have looked at possible ways to deal with it and it is not worth the time. Please refund and cancel immediately. Cleverbridge reference number 362060046 To ensure the most prompt and efficient service, please always refer to your reference number when you contact us.
Hello, please refer to and follow the steps to activate Parallels Desktop for Mac Business Edition. Thanks.
I need to make sure my subscription does NOT auto renew. None of the links provided work well as I am sure you are making it very difficult to cancel this product. PLEASE make sure my subscription is cancelled.
Hello I am having same issue as the people above. I was charged for an auto renewal today even though I have not been using the service and when i went to cancel the auto renewal two days ago it said i had no active subscriptions. I have now turned off auto-renewal but I ask to get a refund as it would be greatly appreciated.
Hello, I also recently realized that my annual subscription was automatically renewed, and I would like to request a refund for my subscription. I have not used the product for several months now and no longer have a need for it. I have included the information for this purchase below. Thank you very much!
Hello, I have also recently realized that my annual subscription was automatically renewed, and I would like to request a refund for my subscription. I have not used the product for several months now and no longer have a need for it. I have included the information for this purchase below. Thank you very much!
Hello I have the same issue. I was charged for an auto renewal yesterday even though I have not been using the service for many months now and no longer need it. Kindly turn off auto-renewal on my account and issue a refund. Billing reference information is attached. Please email me if any further information is needed. reference # 493398418
I am requesting a refund for an automatic renewal charge that was processed without my consent. Please cancel the subscription and initiate the refund as per your refund policy.
Hi, Thank you for reaching out! To better assist you, please open a support ticket through our Support Portal. Our team will be happy to look into this for you. In order to obtain phone/chat support, kindly follow the below steps: 1. Sign in to your Parallels account using the link: https://my.parallels.com/login Make sure your Parallels Desktop license is registered. 2. Go to the Support page. ( https://my.parallels.com/support/ ) 3. Select your product and the category of your question. Enter a short issue description or key words into the search box. 4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options. Kindly refer to this article for more information: https://kb.parallels.com/6571 Thank you.