Only local network access

Discussion in 'Windows Virtual Machine' started by Alive_IRL, Jun 22, 2020.

  1. Alive_IRL

    Alive_IRL Bit poster

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    My Windows 10 guest can only access my local network, not internet.
    A new installation of Parallels Desktop for Mac 1.5.0 and Win10 guest OS folioing the installation guide.
    Have followed the Troubleshooting guide with no success:
    https://www.parallels.com/blogs/network-troubleshooting-parallels/

    The Win10 host ends up on 192.168.64/24 subnet, but my Mac is on 10.0.2/24.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We suggest you uninstall Parallels Desktop App Store Edition and install Standard version trial then check. You can cancel the App store trial by referring this article.
     
  3. Alive_IRL

    Alive_IRL Bit poster

    Messages:
    5
    Ok, thanks.
    It works with the standard version. The Win10 guest now has a 10. subnet.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are glad that the issue is resolved. Feel free to reach out to us.
     
  5. Alive_IRL

    Alive_IRL Bit poster

    Messages:
    5
    This solution will cost me extra money as the App Store Edition is already paid and there are a fee to "upgrade" to Standard Edition.
    I don't need Standard Edition. I would prefer to have the network issue fixed in App Store Edition.
    Can you please assist in finding a solution for the App Store Edition?
     
  6. Alive_IRL

    Alive_IRL Bit poster

    Messages:
    5
    The solution seem to be simpler than I expected. I just added 1.1.1.1 as DNS in the Wind10 guest, then internet access works.
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Thank you for sharing the fix you have used with all the users here.
     

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