Parallels Mounter 15.1.4 stopped working.

Discussion in 'General Questions' started by MaurikH, May 7, 2020.

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  1. MaurikH

    MaurikH Bit poster

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    4
    Trying to mount a drive from Ubuntu or Windows, nothing happens. No error, no popup box, nothing.

    It seems that in the latest update, of Parallels, something went wrong with the libraries that got distributes. Seen this before with my own code and it can wreak havoc.
    From the command line:
    /Applications/Parallels\ Desktop.app/Contents/Applications/Parallels\ Mounter.app/Contents/MacOS/Parallels\ Mounter /data/Parallels/Ubuntu-20.04.pvm/Ubuntu-20.04-0.hdd

    objc[1464]: Class MethodInfo is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlXmlModel.1.dylib (0x1126e3918) and /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib (0x10f8c4f10). One of the two will be used. Which one is undefined.

    objc[1464]: Class DeallocHook is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlXmlModel.1.dylib (0x1126e3940) and /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib (0x10f8c4f38). One of the two will be used. Which one is undefined.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,115
    Hello,
    could you please collect the tech report right after the issue reproduced and post the report's ID here.
    Looking forward to your reply.
     
  3. MaurikH

    MaurikH Bit poster

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    Report: 339545300 = The VM in question was not running.
    Report: 339545454 = The VM in question is now running, same result though.
     
  4. MaurikH

    MaurikH Bit poster

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    Thank you Maria for your quick response. Is there anything else that I can do that will help diagnose this?
    Just thinking: I did have Virtual Box installed for a bit, to help a student. Then I de-installed it using the Virtual Box de-installation script.
    I do use Docker as well.
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

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    8,115
    Thank you for your reply. We will involve Parallels Engineering team in this case for the further investigation.
    And once we receive any updates from them we will let you know.
    Thank you once again.
     

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