Please delete my account

Discussion in 'General Questions' started by TomD8, Feb 1, 2017.

  1. TomD8

    TomD8 Bit poster

    Messages:
    3
    I cannot find a way to delete this account, and the format of the support request required irrelevant information.
    Please delete my account.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hi, we've found Parallels Desktop 11 key in your account.
    Do you have it on your side? If not, we can send it to you before removing account.
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Please just reply us with your decision and then we will remove your account
     
  4. TomD8

    TomD8 Bit poster

    Messages:
    3
    Why not, just in case can you send that through before deletion. Thank you
     
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Dear TomD8, we've just unregistered the license key for Parallels Desktop 11 for Mac from your Parallels account and then deleted your account successfully. Please check your private message and let us know if you have any questions.
     
  6. TomD8

    TomD8 Bit poster

    Messages:
    3
    Posting here, from the account in question, to confirm the account has, in fact, not been deleted.
    You have, however, deleted my new/other/alternative account with an active license, which has a different email address.
    Please send me a private message so we can try and get this fixed in a semi-timely manner, or just put a 'delete account' button on the profile page like all other forums so I can do it myself.
     
  7. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Dear Tom, please check your private message and reply.
     
  8. FelixK6

    FelixK6 Bit poster

    Messages:
    5
    Subscription is not being used any longer, please cancel and refund auto pmt from March 26 Thank you
     
  9. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hi, is it your order 216150775? If yes, please confirm the refund.
     

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