Can I Reactivate a Deactivated Subscription?

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We can see that the last subscription was deactivated due to a refund which cannot be reactivated. We can see that you have purchased a new business license. Let us know if you have any questions.

 

I have a similar issue. I submitted a renewal payment and haven't gotten an email back saying it was received either.

 

is it possible to have my payment looked into as you did with the Subscriber above?

 

I am hoping to hear back if I need to submit another payment or if my current payment is still being processed.

 

its been several days since my renewal payment submission, and my posts here as well

 

As i recall, i also had a refund on my account - so i need to create a new account? just use a different email to create another account and then i can make a new purchase?

 

Hi, sorry for the delay in response. No, you can use your previous email and account.