Dead computer....

how to move a licence when a computer dies.....?

can this even be done...?

 

Hi, we didn't find any key in your account stub*******@gmail.com
Could you send us your key via the private message, we will help you to deactivate it from your old Mac.

 

I have the same problem, but with Parallels 10 which says the key has been used too many times. How do I reset the key, because the online help has a set of instructions that don't match what the machine shows under OS X Catalina (see attached)

 

Hi, we've reset your key and no you will be able to activate your Parallels Desktop 10.
But please note that Parallels Desktop 10 is not compatible with MacOS Catalina

 

It still does not allow activation, same message about maximum activations...

 

Hi, please check your inbox for more info

 

Good post, thank you!