Trouble Getting Parallels Working - "Hard Disk 1 Missing"

Discussion in 'Installation and Configuration of Parallels Desktop' started by CharlesH11, Jul 31, 2019.

  1. CharlesH11

    CharlesH11 Bit poster

    Messages:
    2
    I am having trouble getting Parallels to work. I get the message "The Boot Camp partition used by Hard Disk 1 is missing."

    I am unable to do anything in the configuration menu. I am unable to remove/uninstall Parallels and attempt to reinstall it. I am not sure where to go from here. Any help would be appreciated.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, could you please provide us with the screenshot of this error message and with the problem report.
    (Please generate the tech.report right after the issue reproduced and reply us back with the report's ID)
     
  3. CharlesH11

    CharlesH11 Bit poster

    Messages:
    2
    I am unable to find the report ID, however here is a screenshot of the issue.
     

    Attached Files:

  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Did you generate report using these steps https://kb.parallels.com/9058 ?
     
  5. GaryREM

    GaryREM Bit poster

    Messages:
    4
    Just updated to Parallels 15. Running under Catalina beta.Having exactly same issue.

    Technical report #320046492
     

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