An unexpected error occurred when initializing Parallels Tools.

>>> Message has been deleted by the user <<<

 

Hi @RafaelH1 , please check this article and check if that works.

 

>>> Message has been deleted by the user <<<

 

Please remove the existing BootCamp based virtual machine. Then create a new BootCamp based virtual machine and check if it helps.

 

Hi RafaelH1,
If the issue still persists after following instructions, refer to this article to create a problem report and share it here.

 

Hi, did you checked and tried the solution above: Remove and recreate a Boot camp based VM?

 

Then please generate the problem report right after the issue reproducing.
Please reply us back with the report ID.

 

Sorry my bad, did you shut down your Bootcamp based VM completely, shut down, not suspend?

 

Also this issue has been escalated to the Parallels Engineering team and once we get any updates we will share it with you.

 

I now have this issue too. I sent a technical report 316350559
thanks

 

Thanks a lot for your report. I've provided Parallels Engineering team with this tech info.
Once we get any updates, I'll contact you.

 

Thanks for the additional info. Issue is under investigation.

 

I also experience this issue. Tried all the above things - nothing works

 

Hi, please generate the problem report and reply us back with the report ID.
Also please create report right after the issue reproduced.

 

same issue here...

 

Report ID:317877519

Same problem here, noticed it a week ago. When booted as a parallels VM Windows indicates it is no longer activated. I tried deleting the VM and creating it again but got the same error still.

 

i doubt that recreating the VM is a good solution as for various other reasons i have recreated the VM multiple times and the same error message appears 100% of the time...

 

could you generate the problem report please and reply us back with the report ID?

 

thanks a lot for the provided info and the tech. report. I've transferred it to the engineering team for the further investigation.

 

Report id: 318140439

same issue here, creating again does not solve the error. Can't activate virtual windows either.