Windows unusable on Mojave

Discussion in 'Installation and Configuration of Parallels Desktop' started by DavidV9, Jan 24, 2019.

  1. DavidV9

    DavidV9 Bit poster

    Messages:
    2
    Using Parallels 13 with no problems. Updated my 2017 iMac to Mojave and now Windows 10 practically unusable. It takes several seconds just to get a response to a click.

    Seems like other people are having problems with Mojave and Parallels 14 so I really don't want to upgrade to be in the same situation.

    Any thoughts?

    2017 iMac Retina 5k
    4.2 GHz i7
    32 GB Ram
    Mojave
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi @DavidV9 please firstly reset your VM (Actions -> reset), check the performance. And then if the issue reoccurs please generate the Problem report using these steps and reply us back with the report ID.
     
  3. DavidV9

    DavidV9 Bit poster

    Messages:
    2
    That seems to have helped, thanks!
     
  4. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  5. MarjoleinP

    MarjoleinP Bit poster

    Messages:
    2
    Same problem here, can' find how to reset the VM, can someone explain?
     
  6. MarjoleinP

    MarjoleinP Bit poster

    Messages:
    2
    Found it an everything works now :)
     
    Maria@Parallels likes this.
  7. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    FYI (hope it will be helpful for other guys in this thread)
     

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