Issue with Windows client

Discussion in 'Parallels Remote Application Server' started by ArbumasaS, Dec 10, 2018.

  1. ArbumasaS

    ArbumasaS Bit poster

    Messages:
    1
    Hi, we are using windows client v. 16.5.1 for RAS, and we have the following cases:
    - One of our apps opens a main window, and new windows thereafter. The app should show all the windows that have been opened, but it not only shows that, it shows also all the windows that have been closed.
    - One user's client keeps hanging. The only option is to start it again.
    - One of our user's use Parallels to redirect an app to a local scanner. It works fine until it hangs, and the only option we found is to log off the parallels session and start a new one.

    Thank you for your help!

    Ulises
     
  2. jpc

    jpc Pro

    Messages:
    449
    @ArbumasaS A new version of the server and client components (v16.5) has been made available on the 7th of December. I would suggest to test that version.
    Regarding your second issue, can you please elaborate what the user is doing and which parts of the client are hanging when "user's client keeps hanging"?
     

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