Up to Parallels 14 then Win 10 to 1803, "getting ready" stuck

Discussion in 'Windows Virtual Machine' started by AkivaM, Nov 26, 2018.

  1. AkivaM

    AkivaM Bit poster

    Messages:
    4
    After upgrading to the latest Parallels followed by a day long update to Windows 10 1803, Windows when booting just gives me the dot spinner on a blue screen with a Getting Ready. I saw some threads about removing USB, so I did that, no change. Not sure what else to do.
    Unfortunately I didn't back up the VM before updating Windows, and it's an important VM that I need to recover. Help help!
     
  2. KebhaK@Parallels

    KebhaK@Parallels Hunter

    Messages:
    115
    Please let us know your Parallels Desktop and Mac OS version.
     
  3. AkivaM

    AkivaM Bit poster

    Messages:
    4
    Mojave 10.14.1
    Parallels Version 14.1.0 (45387)
     
  4. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    Hello AkivaM, Kindly start the virtual machine and go to the top menu bar, click on Actions--> Take snapshot. once the snapshot is done then again click on Actions--> Reset and then check with the Windows virtual machine.
     
  5. AkivaM

    AkivaM Bit poster

    Messages:
    4
    This did not help. PLEASE WAIT with spinning circle.
     
  6. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    Kindly go to actions again, Actions--> STOP then restart the mac computer and the Windows virtual machine .
     

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