reinstall Windows on a new MacBook Air

Discussion in 'Installation and Configuration of Parallels Desktop' started by Harco, Nov 27, 2018.

  1. Harco

    Harco Bit poster

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    How can I reinstall Parallels and Windows 10 on a new computer. My old MacBook Air had water damage. Then I reinstalled parallels and Windows 10 on another MacBook Air. But I cannot run any updates of windows 10 as this MB Air seems too old. So I bought the newest MacBook Air and want to reinstall Windows on the new machine. I asked Microsoft for help, but they told me to contact Parallels. On your site I couldn't find a simple FAQ about reinstalling the software.

    Can you help me?
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

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    Hello Harco.
    Do you still have your Windows 10 product key with you? If yes, which edition of Windows 10 is it for?
     
  3. Harco

    Harco Bit poster

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    Windows 10 Home
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @Harco , please download the correct iso file from Microsoft and then try following the steps suggested in the article and check if that works.
     
  5. Harco

    Harco Bit poster

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    Hi Arun, thnx. As I was still using Parallels 10, I decided to subscribe and install version 14. Windows automatically started downloading. The installation key in my microsoft account did the job. regards, Harco
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,258
    Hi @Harco , we are glad that your issue is resolved. Please reach us anytime for further assistance.
     

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