1. MarcH4

    MarcH4 Bit poster

    Messages:
    1
    How do I transfer my license to a new mac? I cannot activate and cannot get a trial license. What do I do?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @MarcH4, are you still having old Mac? Please click on the Parallels Desktop menu, and select Account & License. In the activation window, click on your account email address and select Sign Out. Uninstall Parallels Desktop on your old Mac, then download, install and activate it on the new one.
    If your old Mac is unavailable anymore and you can't sign out, then upon activation on the new Mac you will see a warning that the license is already in use.
    If you click on Activate on This Mac, the current copy will be successfully activated, and the license will automatically be deactivated on the old Mac.
     

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