Parallels won't launch!!!

Discussion in 'Installation and Configuration of Parallels Desktop' started by kmacard, Sep 26, 2007.

  1. kmacard

    kmacard Member

    Messages:
    50
    OK, I guess you can now count me among the people who are having problems with Parallels. Up until now, I have had no problems to speak of and have breezed through every upgrade and update without any issues. .......

    I am using Build 5160 and have been happy with its improvements, having had NO problems. This morning, I go to launch Parallels and it will not launch completely. The configuration window comes up that says it was suspended. When I click to start it, it begins to start up; you see the Windows desktop but not completely. It only shows for about 1 or 2 seconds, long enough to see a jagged blackness about the bottom 2/3 of the screen as if the window had not been completely drawn. Then, it quits. No message, nothing. It is not up there long enough for me to shut down Windows.

    Can anybody help with this? I thought that I could copy over the Parallels folder, etc. in the Library folder from my backups using Apple Backup, but I am having problems with Backup finding what it needs. Another story, another forum. Oh, stupid that I am, I never used the Snapshot function thinking I had it covered by my laptop having Parallels, too (it's in the shop being repaired) and my backup, which is not functioning. After this, I can assure you I will use the snapshot feature!!!

    Back to my problem. Anybody have a thought about this? I could sure use some advice!

    Kathy
     
  2. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    the jaggies ae when Parallels grabs / lets go the graphic card
    a long standing "feature"

    just refreshing the front window clears that

    try opening Parallels
    selct but don't run a VM
    and from the file menu
    clone your Vm onto an external hard disk
    best FW800
    and run the clone from there

    it also seems to free up the Mac OS too

    you need about 20% empty on the macintosh HD to allow the machine to write and delete invisible cache files

    and the VM disk C needs empty space too jist liek any olf Windows machine

    Hugh W
     
  3. kmacard

    kmacard Member

    Messages:
    50
    Thank you, Hugh for responding. Actually, I have 135 GB free on my Mac and about 3GB free on the Windows C Drive so that does not seem to be the problem.

    It appears I am back running now .....quite by accident. A few minutes ago, I tried again to launch Parallels. At the configuration screen, I clicked on Edit VM. Of course it said it was suspended and if I continued, the suspended state would be dropped. I figured I had nothing to lose at this point so I stopped it. I didn't change any of the configuration on the VM but started it up and it booted Windows normally! Of course, this happened AFTER I uninstalled and re-installed Parallels!

    I don't know what happened but at least it is back now. Thank you for your help!

    Kathy
     
  4. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    I never suspend
    I always do the windows shut down ritual.

    I never put my MacBook Pro to sleep either
    I let the mac OS control power saving if I don't manually shut down to save electrity

    the daily start rituals
    Mac OS use log on
    then
    wait for my mail to be collected in three programs
    then start a VM
    usually while I finish off a coffee or clean my teeth etc if before breakfast

    then user log on to Win Xp sp2

    the only serious trouble I had was out of disk space with too many old clones
    and I rushed out to buy a La Cie FW800
    at the Apple Store

    trouble free computing needs good house keeping

    my appartment is a mess but my machines are tidy :)
    all my data is in shared folders
    shared exteranal disk
    shared Mac OS user desktop

    good luck

    let the OS do their error corrections at start up and shut down

    Huh W
     
  5. David5000

    David5000 Pro

    Messages:
    312
    As I am sure is the case with many others, I often suspend my VM (I have the preference checked to automatically do so upon quitting Parallels) and put my Mac to sleep manually with no problems.

    David
    MacBook Pro Core 2 Duo 2.33 GHz, 3 GB RAM
    OS X 10.4.10
    Parallels 2.5 (Build 3214)
     
  6. kmacard

    kmacard Member

    Messages:
    50
    I, too, suspend my VM, as well as put my Mac to sleep. Have always done that with no problems. Guess each of us may have different ways of doing things.

    Thanks!
     
  7. bpar

    bpar Bit poster

    Messages:
    5
    For what it's worth, I've been having the same issue with 5160. If suspended, it intermittently will not properly wake up, usually after I've taken the MacBook between work and home.

    Force quits and OS X reboots do not resolve the issue--the only workaround is to edit the config and drop the suspended state. Note that every menu bar option for Parallels is grayed out, so it is not even possible to stop the Parallels VM without a force quit.

    While composing this posting, my VM just finished restoring itself from the suspend state. That took maybe ten minutes--I haven't waited that long before to see if it would finally wake up.

    Note that this particular issue did not happen to me before 5160, including with the 5144 beta. I'm tempted to downgrade to hopefully get around this annoyance.
     
  8. Archy

    Archy Bit poster

    Messages:
    212
    Hello everybody!

    It's a really big problem. It's accidental, as I see.
    We are trying to reproduce and fix it.

    Thank you for your feedbacks.
     

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