Cannot open files with long file names or directories

Discussion in 'Windows Virtual Machine' started by NKM, Apr 12, 2018.

  1. NKM

    NKM Bit poster

    Messages:
    1
    I have recently started getting a very wierd file issue that i never had before on my older mac. After a new 2017 mac, with a fresh install of high sierra, i have parallels installed with a windows 10 config. The issue i'm getting is that when i try to open some office files, the app will give me an error of file or directory not found, please make sure file ahs not been moved or deleted. If i move the file to a desktop directory, it suddenly starts working.
    I think this mght have to do with windows 256 character file limit, but from what i researched it seems this file name limit has now been removed in newer versions. Thus im not sure why parallels is having this issue. Is this normal? i cant find any info on it. But basically this is now getting to the point where i am willing to look at other VM solutions if this is a prallels specific issue.

    Could someone guide me on waht might be going on and how to further troubleshoot this.
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @NKM, please help us with the screenshots of the error message.
     

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