Unwanted Suspensions - how to diagnose and stop?

Discussion in 'Windows Virtual Machine' started by JoelP2, Mar 22, 2018.

  1. JoelP2

    JoelP2 Bit poster

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    My windows 10 OS VM is periodically suspending automatically. How do I stop this? Last night I ran the "Disk Cleanup" tool but there was no warning that this could potentially suspend the VM. Other times I've done nothing it has also suspended itself. I captured the following from parallels.log but I can't tell "why" it decided to suspend the VM. This is an iMac so there's no option to configure Travel Mode. Thanks for any help!

    Joel

    03-21 19:09:35.571 D /EnergySavingClient:454:775/ [ENERGYSAVER] Set guest energy saving flags to 8
    03-21 19:09:39.138 D /prl_naptd:377:86307/ parental settings watcher 0x7fbabe555d10 is about to be released
    03-21 19:09:39.409 F /disp:271:10243/ Host session has changed. v = { "gid" : 20, "reason" : 1, "uid" : 501, "userName" : "jp" }
    03-21 19:09:39.479 F /disp:271:10243/ Task '13Task_AutoStop' with uuid = {64520317-13ed-47f0-937f-c9f0b3b364a5} was added to pending start list
    03-21 19:09:39.480 F /disp:271:82827/ Task '13Task_AutoStop' with uuid = {64520317-13ed-47f0-937f-c9f0b3b364a5} was started. Flags = 0. SessionId =
    03-21 19:09:39.502 F /disp:271:82827/ Vm 'WindowsVM' / '{3050d6f1-a5f5-4114-a32d-c0d9eee07dde}' has been selected to suspend.
    03-21 19:09:39.502 F /disp:271:82827/ Stop of VMs. Force_mode = 2. Please wait...
    03-21 19:09:39.503 F /disp:271:82827/ suspend VM: WindowsVM, {3050d6f1-a5f5-4114-a32d-c0d9eee07dde}
    03-21 19:09:39.618 I /disp:271:10243/ ConfigWatcher: vmHomeDirChanged: /Users/jp/Parallels/WindowsVM.pvm
    03-21 19:09:39.645 F /disp:271:82827/ Vm state was changed from VMS_RUNNING to VMS_SUSPENDING for vm {3050d6f1-a5f5-4114-a32d-c0d9eee07dde} (name='WindowsVM'), to powerState 0(vpsNormal)
    03-21 19:09:39.645 D /disp:271:82827/ [DspVmStateSender] onVmStateChanged: prev = VMS_RUNNING, state = VMS_SUSPENDING, vm_uuid={3050d6f1-a5f5-4114-a32d-c0d9eee07dde}
    03-21 19:09:39.645 D /disp:271:82827/ create RequestInfo: requestId={6b1b2b21-7913-4f3e-8144-89870179a7c6}
    03-21 19:09:39.645 D /disp:271:21555/ [DspVmStateSender] slotSendVmStateChanged: state = VMS_SUSPENDING, vm_uuid={3050d6f1-a5f5-4114-a32d-c0d9eee07dde}
    03-21 19:09:39.645 F /disp:271:82827/ Task '13Task_AutoStop' with uuid = {64520317-13ed-47f0-937f-c9f0b3b364a5} was finished with result PRL_ERR_SUCCESS (0) )
    03-21 19:09:39.679 F /prl_client_app:454:775/ localhost: received event PET_DSP_EVT_VM_STATE_CHANGED, VM state is <VMS_SUSPENDING>
    03-21 19:09:39.704 F /prl_client_app:454:775/ Updating VM state: VMS_RUNNING >>> VMS_SUSPENDING
    03-21 19:09:39.704 D /prl_client_app:454:775/ [HID_CTL] Process VM state change.
    03-21 19:09:39.704 D /EnergySavingClient:454:775/ [ENERGYSAVER] Set guest energy saving flags to 0
     
  2. Hi JoelP2. Please shut down the virtual machine by selecting Actions (from Mac menu bar) -> Shut down. Open the configuration window, select Startup & Shutdown option and uncheck 'Pause Windows when possible' option so that the virtual machine will not suspend automatically.
     
  3. JoelP2

    JoelP2 Bit poster

    Messages:
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    Hi Sathiya, unfortunately I already had "Pause Windows when possible" un-checked - so that's not the cause. Going back to my original question, is there a log file or way to know WHY it was suspended to help track this down? Thanks,

    Joel
     

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