BSOD "inaccessible_boot_device" after moving VM from one mac to another

Discussion in 'Windows Virtual Machine' started by Optire, Feb 8, 2018.

  1. Optire

    Optire Bit poster

    Messages:
    5
    Hi folks

    Migrating a Windows 10 Guest VM from an old mac to a new mac. Same version of Parallels (13) on source and destination.
    Shut down VM on source machine, copied cvia USB, expected to be able to just import and start the VM on the destination but am getting above BSOD stop error with above message inaccessible_boot_device.
    I have already tried to disconnect and reconnect the hard disk as one KB article suggests but this has not worked.

    If anybody has some suggestions it would be appreciated
    Thank you
     
    Last edited: Feb 8, 2018
  2. mmika

    mmika Pro

    Messages:
    488
    Please, choose Help->Send Technical Data menu item while windows in BSOD and provide its ID number.
    It would be nice if you could do the same on old mac while VM in running state.
    Thanks.
     
  3. Optire

    Optire Bit poster

    Messages:
    5
    Hello,
    This has been done on both devices,
    BSOD device id: 240913965
    Working device id: 240913285
    Looking forward to your reply.
    Thanks
     
  4. mmika

    mmika Pro

    Messages:
    488
    Hello Optire, I couldn't find a graceful VM shutdown on source Mac.
    I see that VM was in running state and the next VM start on new Mac ended with BSOD 0x7B.
    Have you force quite the origin VM? Also I can not imagine that you tried to copy running VM...
    Please, shutdown VM on source Mac properly before copying data. You can do it via shutdown menu
    button or issuing smth like 'shutdown /s -t 0' in windows command prompt.
     
  5. Optire

    Optire Bit poster

    Messages:
    5
    Hi,
    Thanks for checking up. I thought I had shut down the source VM before copying - I believed it was off, but I will redo this and report back.
     
  6. Optire

    Optire Bit poster

    Messages:
    5
    Hi,
    ok have reperformed steps and same issue,
    ID for source / working: 241063012
    ID for destination/BSOD: 241117467
     
  7. Optire

    Optire Bit poster

    Messages:
    5
    Hello,
    Can you please let us know if you are still investigating this?.
    Awaiting your response.
    Thank you
     
  8. mmika

    mmika Pro

    Messages:
    488
    Optire, please check private conversations. I sent you message directly.
     

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