Lost Virtual machine

Discussion in 'Installation and Configuration of Parallels Desktop' started by JasonV2, Dec 19, 2017.

  1. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    My Virtual machine has disappeared. I have tried searching for it. The problem is, I have numerous hard discs and it may have been deleted. If so, I can recover it, as long as I know which disc and which partition. Is there anywhere which will show the patch to the ppm file? I can then attempt to restore.
     
  2. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    426
  3. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    Thanks but I have done that. I do not know which volume it was on. It may even have been renamed. I need to know what it was called, so I can try to recover it.
     
  4. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    OK, I think I have found it, on a TimeMachine backup. It is 56Gb in size. I restore this and try to open. The first time I did this, the Windows desktop appeared and then it rebooted. When rebooting, it came up with a message:
    A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.

    I cannot open it now. Any idea on how I can restore this?
     
  5. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    It is now saying the is No Os installed on this disc. It was working previously.

    There is no operating system installed in this virtual machine.
    To install an OS, connect a source with OS installation files, such as a CD, thumb drive, or disk image, and reset the virtual machine. For more information, see Parallels Desktop Help.
     
  6. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    426
  7. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    No idea. This help article is telling me to connect to a CD DVD. I don't have a CD / DVD drive. My .PVM file contains a file called Windows 7-0.hdd which is 56.4Gb in size. Inside this there are a number of files (see attached):
    Screen Shot 2017-12-20 at 18.14.29.png

    Any ideas?
     
  8. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    /Users/jason/Documents/Parallels/Windows 8.pvm/Windows 7-0.hdd:
    total 110151728
    -rw-------+ 1 jason staff 1726 Dec 19 17:57 DiskDescriptor.xml
    -rw-------+ 1 jason staff 1726 Dec 19 12:35 DiskDescriptor.xml.Backup
    -rw-------+ 1 jason staff 0 Dec 10 2014 Windows 7-0.hdd
    -rw-------+ 1 jason staff 56397660160 May 17 2017 Windows 7-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
    -rw-------+ 1 jason staff 15488 May 10 2017 Windows 7-0.hdd.drh
     
  9. kat

    kat Product Expert

    Messages:
    823
    Hi JasonV2 this may or may not help you, but with your external drives attached to your mac, if you open a finder window and search .pvm your mac should search your drives and give you the path to your missing vm.
    Screen Shot 2017-12-20 at 7.35.00 PM.png
     
  10. JasonV2

    JasonV2 Bit poster

    Messages:
    8
    I did that. I do not know which drive it was on. I was hoping the path may be present in a log file. I have found a valid .hdd file but the system say there is no OS on it. Interestingly the Windows 7-0.hdd is zero bytes but Windows 7-0.hdd.0{5baa etc is 56GB. I have tried swapping the file names but this did not help.
     
  11. Artem Klimkin

    Artem Klimkin Member

    Messages:
    30
    Hi.

    "Windows 7-0.hdd is zero bytes" - it is ok, this file is always empty
    real data stored in "Windows 7-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds" file.

    Please
    1. Send us technical data - follow http://kb.parallels.com/en/9058
    2. attach DiskDescriptor.xml here
     
  12. kat

    kat Product Expert

    Messages:
    823
    Hi JasonV2,
    The first thing I would do is what Artem Klimkin has requested.
    I found another knowledge base article for you to take a look at about missing OS http://kb.parallels.com/en/123150
     

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