Can not activate parallels on my new computer and no longer have access to old computer

Discussion in 'Installation and Configuration of Parallels Desktop' started by DanielK14, Dec 11, 2017.

  1. DanielK14

    DanielK14 Bit poster

    Messages:
    2
    Hi,

    I am trying to activate parallels desktop 10 on my new macbook, but did not deactivate before wiping my old computer. Is there any way to activate it now?
     
  2. DanielK14

    DanielK14 Bit poster

    Messages:
    2
    I forgot to mention that I have already tried and I am getting the error message about buying a new license.
     
  3. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    417
    Hello DanielK14, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation ie Please click on two red lines(On the Mac menu bar) > Account & Licensing > Enter a key > Now enter your key and check if this works. Thanks!
     

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