Cant create new VM

Discussion in 'Installation and Configuration of Parallels Desktop' started by MarkusH5, Dec 2, 2017.

  1. MarkusH5

    MarkusH5 Bit poster

    Messages:
    3
    Hello, first sorry for my poor english ... :oops:

    My problem ist that I can't create a ne VM on high sierra with Parallels 12.
    Parallels says that I don't have the read/write-rights to create one on my hard disk. I have take a screenshot of this massage, hope u can read ist because its in German... :rolleyes:

    Before I updated to high Sierra parallels works fine...:(
     

    Attached Files:

    MarkusH5, Dec 2, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @MarkusH5, can you please send us a problem report collected right after the error and a splash screen (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.
     
    PaulChristopher@Parallels, Dec 2, 2017
    #2
  3. MarkusH5

    MarkusH5 Bit poster

    Messages:
    3
    Hi, sorry for my late answer. :)
    Data was send with ID 229336224.

    Hope it can help...
     
    MarkusH5, Dec 6, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Dear @MarkusH5, we would suggest you download and install the latest build of Parallels Desktop 13 for Mac trial to check if it works fine.
     
    PaulChristopher@Parallels, Dec 9, 2017
    #4
  5. MarkusH5

    MarkusH5 Bit poster

    Messages:
    3
    Damn, this works... :(
    But 50€ again only after 6 month ? Sorry, no way.... any discount-code for me ? :p
     
    MarkusH5, Dec 9, 2017
    #5
  6. Arun@Parallels

    Arun@Parallels Parallels Support

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    1,257
    Hi @MarkusH5 , please subscribe to our newsletter to get notified by our updates & offers.
     
    Arun@Parallels, Dec 17, 2017
    #6

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