Search function here does not allow USB to be searched, it is too short! Have read instructions for getting Windows under Parallel's Desktop to recognise a USB device, but cannot achieve it There are two devices that need to connect 1 - A USB stick with software on it 2 - A communications interface that is used to connect the computer to a Paradox alarm panel. This needs a driver that is on the USB stick In Windows, you run Winload and assign the USB port as the communication device, click "Connect" and off you go. With large and complicated alarm panels, this is the only way to program them, diagnose faults, read event history On the MacBook, the USB stick is shown in Finder and also in System Properties On the Control Panel of Parallels desktop, USB is ticked Yet on Windows Explorer, the USB drive does not appear Under Windows Device Manager, the USB part seems intact, showing no errors Suggestions most welcome Thank you
I spoke to the supplier of this software. He declined to refund me, saying I was guaranteed to receive an answer. Who do I approach please to receive an answer, since it is not on this forum?
