Number pad scroll lock issue

Discussion in 'Windows Virtual Machine' started by TravisM3, Jul 14, 2017.

  1. TravisM3

    TravisM3 Junior Member

    Messages:
    12
    Hello,
    Using the latest MacBook Pro with the latest version of Parallels 12, running latest version of Windows.
    I have a Bluetooth number pad(10-key). When in Parallels it is only in scroll mode and not Num Lock. So it will not type out any digits. In fact I am not seeing any way to turn the Num lock on/off.
    This is the second Bluetooth Number pad I have tried. There are no device specific configuration settings for these.

    Please advise.

    --Travis
     
    TravisM3, Jul 14, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @TravisM3,
    The remotely connected Bluetooth device doesn't recognize virtual machine as a separate device, it recognizes only Mac.
    Please let us know the version (build) of Windows virtual machine and we can check and help! Thanks!
     
    PaulChristopher@Parallels, Jul 16, 2017
    #2
  3. TravisM3

    TravisM3 Junior Member

    Messages:
    12
    Thank you for your help

    Microsoft Windows [Version 10.0.14393]
     
    TravisM3, Jul 26, 2017
    #3
  4. TravisM3

    TravisM3 Junior Member

    Messages:
    12
    ??

    So there is no solution right now? Correct?
     
    TravisM3, Jul 30, 2017
    #4
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @TravisM3, yes! You cannot use Bluetooth NumberPad as a separate device in Windows virtual machine. You can see the limitations:
    * Bluetooth Syncronization Profile is not supported (being used in Bluetooth Handsfree and Headphones)
    * Secure Simple Paring authentication method is not supported;
    * ActiveSync profile is not supported (Used in Windows Mobile devices).
     
    PaulChristopher@Parallels, Jul 30, 2017
    #5

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