Running Quicken Windows on Mac Parallel Desktop - print only uses 1/4 of page

There must be some sort of scaling issue - I am on the latest Mac OS Sierra, 2017 MBP. Running latest version of Windows 10 Creator's Edition, and Quicken 2017, current patch revision.

When I print from Quicken, the preview and printed page on any printer only uses the top left quadrant of the page. Does anyone have any ideas about a fix/workaround for this?

Thanks!

 

Hi @DonA2 , Is it happening only with only particular application? Did you trying printing form Note pad or Microsoft word and check?

 

I checked Word, it does not do it. Quicken bug?

 

Hi @DonA2 , I am afraid it might be, please try to uninstall and reinstall Quicken and check if that helps. If that doesn't help, please get in touch with Quicken Support who might help.

 

Fixed it! In case anyone stumbles across this, a series of settings are needed to stop quicken from trying to scale with a hi DPI retina display:
1. Power down Windows 10 virtual machine.
2. In the Parallels settings for the VM, for Graphics, turn off "Best for Retina display" and select "Scaled" (which means make it full size don't play with it)
3. Restart Windows 10.
4. Right click on the Quicken icon, (or locate the app file and right click on it), select Properties, Compatibility, check 'Override High DPI Scaling Behavior', and in the drop down below it, select Scaling performed by System (not application).
I think running Quicken now, printing is fine. I did some other things so it may take an exit of the Windows VM and restart, then run Quicken for it to work. Problem solved!

Thanks for your quick assistance. I really like Parallels on my Mac.

 

Hi @DonA2 , thank you for sharing this with us. We appreciate your efforts on this issue. Please reach us anytime for further assistance.