5160 Crashes Immediately At Startup

I've been having problems with prior versions crashing too. See this thread for those details: http://forums.parallels.com/thread16036.html

Under 5160, here's what I get:

Date/Time: 2007-09-12 07:29:04.162 -0700
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4

Command: Parallels
Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
Parent: WindowServer [89]

Version: 3.0 (3.0 Build 5160.0)

PID: 2121
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 com.parallels.desktop 0x0098f121 QVector<cfgParam>::realloc(int, int) + 145
1 com.parallels.desktop 0x0098f2b1 QVector<cfgParam>::detach_helper() + 33
2 com.parallels.desktop 0x00455726 0x1000 + 4540198
3 com.parallels.desktop 0x00455d01 0x1000 + 4541697
4 com.parallels.desktop 0x00320ce9 0x1000 + 3276009
5 com.parallels.desktop 0x003219bb 0x1000 + 3279291
6 com.parallels.desktop 0x00327d4f 0x1000 + 3304783
7 com.parallels.desktop 0x00180e51 0x1000 + 1572433
8 com.parallels.desktop 0x00127159 0x1000 + 1204569
9 com.parallels.desktop 0x00042dfd 0x1000 + 269821
10 com.parallels.desktop 0x00006372 0x1000 + 21362
11 com.parallels.desktop 0x00006299 0x1000 + 21145

Model: MacBookPro1,2, BootROM MBP12.0061.B03, 2 processors, Intel Core Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 1.1.9.3
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: iPhone, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA

As I suspected in prior posts, this is a crash in the Qt library (Qt = trolltech's library, not QuickTime).

 

Parallels fault log contains:

Code:

-------------------------------------------------------------------------------
Parallels Desktop 3.0  for Mac OS X version 3.0 Build 5160.0 from 2007-09-11
-------------------------------------------------------------------------------
Received SIGBUS: Bus error
	Access to fault address: 0xc
	unknown signal sender: 2
-------------------------------------------------------------------------------

And Console.log contains:

Code:

QFSFileEngine::open: No file name specified

Parallels Desktop 3.0  critical error! Send log file ( /Library/Parallels/bugreports/parallels-fault-072904.120807.2121.log ) to [email protected]


Sep 12 07:29:04 MikeMBP17 crashdump[2122]: Parallels crashed
Sep 12 07:29:04 MikeMBP17 crashdump[2122]: crash report written to: /Users/diehr/Library/Logs/CrashReporter/Parallels.crash.log

Important debug hint: this crash ONLY occurs in one of my mac user accounts. If i create a fresh account, Parallels runs properly. Therefore I suspect a conflict with some other software that was installed in this account's home folder.

 

More info. In can ALMOST get it working by some trickery.
1. Launch parallels by clicking it on the dock.
2. It crashes immediately.
3. Click "Reopen" from the mac os x crash dialog.
4. Parallels opens, but insists on configuring a new VM.
5. Configure a dummy VM.
6. Then, double-click an existing PVS file, which will open in a 2nd copy of parallels.

However, this is where I get stuck:

7. the 2nd copy of Parallels starts the VM immediately, and I can't edit the VM's settings.
8. If I stop the VM, the 2nd copy of Parallels quits immediately, preventing me from editing the VM settings.

Any ideas? Seems like some sort of weird preferences file crash, and I'm hoping that if I can get a VM running, and edit the VM preferences, I might be able to get it to save a non-corruped prefs file.

Is there a way in step 7 to prevent parallels from auto-starting the VM so I can edit it?

 

I have a similar problem ever since updating to 5160

This is what I get immediately when I try to run Parallels: Any suggestions?

Date/Time: 2007-09-12 21:39:16.861 -0400
OS Version: 10.4.10 (Build 8R2218)
Report Version: 4

Command: Parallels
Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
Parent: WindowServer [94]

Version: 3.0 (3.0 Build 5160.0)

PID: 614
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x8a3ddc78

Thread 0 Crashed:
0 com.parallels.desktop 0x0098f11f QVector<cfgParam>::realloc(int, int) + 143
1 com.parallels.desktop 0x0098f2b1 QVector<cfgParam>::detach_helper() + 33
2 com.parallels.desktop 0x00455726 0x1000 + 4540198
3 com.parallels.desktop 0x00455d01 0x1000 + 4541697
4 com.parallels.desktop 0x00320ce9 0x1000 + 3276009
5 com.parallels.desktop 0x003219bb 0x1000 + 3279291
6 com.parallels.desktop 0x00327d4f 0x1000 + 3304783
7 com.parallels.desktop 0x00180e51 0x1000 + 1572433
8 com.parallels.desktop 0x00127159 0x1000 + 1204569
9 com.parallels.desktop 0x00042dfd 0x1000 + 269821
10 com.parallels.desktop 0x00006372 0x1000 + 21362
11 com.parallels.desktop 0x00006299 0x1000 + 21145

Thread 1:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.unsanity.ape 0x0187ccac __ape_agent + 307
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0098f09e ecx: 0x8a3ddc78 edx: 0x0064f58e
edi: 0x8a3ddc80 esi: 0x041df020 ebp: 0xbfffe938 esp: 0xbfffe8f0
ss: 0x0000001f efl: 0x00010296 eip: 0x0098f11f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0xccafff com.parallels.desktop 3.0 (3.0 Build 5160.0) /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
0x187b000 - 0x1889fff com.unsanity.ape 2.0.2 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91158000 - 0x91166fff libz.1.dylib /usr/lib/libz.1.dylib
0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91710000 - 0x917b9fff com.apple.QD 3.10.24 (???)
...TRUNCATED
CONTINUED...
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9430b000 - 0x94614fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x955ff000 - 0x95604fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL

 

To open the .pvs without booting right away, you hold down the command key.

****Edited 09/13/07 Reason: Corrected by xochi****

 

Christian -- I finally solved my problem, but the solution wasn't pretty:
1. Make a full backup of my hard drive.
2. Create another Admin account.
3. Switch to that admin account, and delete my user account.
4. Re-create my user account.
5. Switch back to my user account, reinstall parallels, verify that it launches.
6. Manually copy back everything from my home folder on the backup drive.

Strangely enough, it seems that I was able to copy back everything -- preference files, application support, etc.

So whatever was causing this bug seems to be a feature of some hidden setting in one's account. Very bizarre.

 

Thought you were talking to me. Then I looked at the post above me, my first name is Christian as well.

 

It's the Command (Apple) key, actually.

 

Christian (Oliver) -- did you solve your problem? I'm still mystified by what may have been causing it. In my case, parallels was working fine on my system, then mysteriously stopped. I suspect it was another piece of software I upgraded or installed. Likely culprits for me include: Actual ODBC drivers, some iPhone hacking software, and the most recent OS X updates. By chance did your problems start when you installed any of those?

 

I have been getting this same error over the last few weeks. I just upgraded to leopard (clean install but used the migration assistant to bring my user account from a backup), and reinstalled the latest parallels build (5540). But still, same error:

-------------------------------------------------------------------------------
Parallels Desktop 3.0 Beta for Mac OS X version 3.0 Build 5540.0 from 2007-10-29
-------------------------------------------------------------------------------
Received SIGBUS: Bus error
Access to fault address: 0xffff0000
unknown signal sender: 2

It seems that a few of us are getting this error, and the only suggested fix is to delete and recreate the user account. There must be some reason that this works? There must be something in the account that is not on the list of things to delete when uninstalling, that is causing this to occur. Has anyone heard back from Parallels support with a cause or fix?

This is incredibly frustrating, I failed to open a support case before I upgraded to leopard, and now that I am using the beta version on leopard, I need to wait to open a case until it is officially supported -- even though this is the same error I have been getting for several weeks.