ChkDsk crashed Virtual Machine now I get "No Boot Device Available"

Discussion in 'Installation and Configuration of Parallels Desktop' started by DavidS40, Apr 11, 2017.

  1. DavidS40

    DavidS40 Bit poster

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    MacBook Pro 15 (2016)
    macOS Sierra 10.12.4
    ParallelsDesktop-12.2.0-41591

    I got a ChkDsk error and the Virtual machine hangs. Subsequent attempts to boot windows 7 would also hang. I upgraded to 41591 with no change.

    I uninstalled everything and attempted to re-install Parallels and a Windows 7 Virtual Machine. Now I get "No boot device is available" and I can not get passed that. I am unable to Shutdown the Virtual Machine per http://kb.parallels.com/en/123150 thread.

    I'm behind the 8 ball. Anyone have any ideas?
     
    Last edited: Apr 11, 2017
  2. DavidS40

    DavidS40 Bit poster

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    Here is the screen I get.
    Screen Shot 2017-04-11 at 6.49.55 PM.png
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

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    Hi @DavidS40 please provide us with your VM size.
     
  4. DavidS40

    DavidS40 Bit poster

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    Is this it? Screen Shot 2017-04-12 at 6.48.40 AM.png
     
  5. Swati@Parallels

    Swati@Parallels

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    334
    Hello David, we have reviewed the screenshot and it looks like the Windows virtual machine is still running. Please stop the Windows virtual machine (Action -> Stop) and then follow the steps as suggested in the article
     
  6. DavidS40

    DavidS40 Bit poster

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    I performed you steps and all of the steps in the in the "article" you sent and I still get the same window. The virtual machine image is toast, can I uninstall parallels and reinstall it and the included Windows 7(64). I only had one program installed in the Windows VM and I have everything backed up.
     
  7. Maria@Parallels

    Maria@Parallels Problem solver

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    Hi @DavidS40 - we got your response to this forum thread as a forum admin alert.
    It looks like you responded to the forum notification by email instead of posting it back to the forum. To post messages to the forum thread, please do that on the forum directly.
    Here is a copy of your message:

    I performed you steps and all of the steps in the in the "article" you sent and I still get the same window. Can I uninstall parallels and reinstall it and the included Windows 7?
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    @DavidS40 if you uninstall Parallels Desktop and reinstall it again without removing VM files you will be able to start it again
     

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