Parallels Desktop 12 Update 12.1.3 (41532) will not install

Discussion in 'Windows Virtual Machine' started by SandyG1, Feb 2, 2017.

  1. SandyG1

    SandyG1 Member

    Messages:
    76
    Has anyone else come across the same issue as me. I am repeatedly clicking "Install Update" and absolutely nothing happens.
    Parallels team, can you help me please
     
    SandyG1, Feb 2, 2017
    #1
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Hi, please download and install Parallels Desktop 12 latest build manually and let us know how it goes.
     
    Swati@Parallels, Feb 2, 2017
    #2
  3. SandyG1

    SandyG1 Member

    Messages:
    76
    Hi, I already have Parallels 12. I am a Parallels Pro customer. So are you saying I should run the download even though P12 is already installed?
     
    SandyG1, Feb 2, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Yes, please download and install Parallels Desktop using the download link given in the previous thread and let us know how it works.
     
    PaulChristopher@Parallels, Feb 3, 2017
    #4

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