New MacBook Pro 15 parallels 12 tools installation fails

Discussion in 'Installation and Configuration of Parallels Desktop' started by MinsokY, Jan 10, 2017.

  1. MinsokY

    MinsokY Bit poster

    Messages:
    2
    I installed Windows 10 edu (bootcamp), and it kept failing to install the tools at around 60%. I followed several steps to fix, but all failed. What should I do next? As the tools can't be installed, the resolution was not able to be changed.
     
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Hello Minsok, please follow the steps as suggested in the article and keep us posted on your progress.
     
  3. MinsokY

    MinsokY Bit poster

    Messages:
    2
    Although I followed those steps, I couldn't install the tools. 'sfc' found no error, and everything looks good. Is it because windows is the education version?
     
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Did you completely uninstall and install Parallels Tools? If not click here for steps.
     

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