"Unable to access \\Mac\Home\Desktop" notification

Discussion in 'Windows Virtual Machine' started by CicileJ, Jan 13, 2017.

  1. CicileJ

    CicileJ Bit poster

    Messages:
    2
    hello, i have mac OS X EL capitan and parallels 11 and windwos 10 .
    recently i have " "Unable to access \\Mac\Home\Desktop" notification pop ups every time windows start and i can't access my mac desktop on windows desktop even i can't open new folder on windows desktop.
    i tried : Open virtual machine configuration > switch to Options tab > Sharing tab >
    1) Configure; then uncheck Desktop = it dosen't solve the problme.
    2) Custom Folders > add Desktop file from mac = it dosen't solve the problme also .

    any help please ???
     
  2. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Please try reinstalling Parallels Tools http://bit.ly/1cZWAa3 then observe how it works.
    If the issue still persists, please follow the steps in the KB article.
    Keep us posted the result.
     
  3. CicileJ

    CicileJ Bit poster

    Messages:
    2
    yes it works :) i reinstalling Parallels Tools and it solve the problme now i have the access to my mac desktop.
    thank you so much
     
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Welcome! Please feel free to reach us for support.
     

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