Parallels 9 on a new computer

Discussion in 'Installation and Configuration of Parallels Desktop' started by JustinL1, Jan 12, 2017.

  1. JustinL1

    JustinL1 Bit poster

    Messages:
    1
    I would like to move Parallels 9 on my Mac to one of my other macs that I'm using now, however when I uninstall Parallels on the old Mac and try to activate Parallels on the new Mac, Parallels says that license has reached its limit. Is there anyway to deactivate/dissociate the old Mac? I've already tried following the steps in article #116992 and #116527 with no luck. There is no way that I've found to 'sign out' of my account on the old Mac. Any help would be appreciated. Thanks in advance.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Hello JustinL1,
    We have made changes to the activation key. Make sure Parallels Desktop 9 is compatible with Mac OS on your new Mac.
    Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     

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