Cannot go into Google or download Chrome...

Discussion in 'General Questions' started by Aaron7, Jan 3, 2017.

  1. Aaron7

    Aaron7 Bit poster

    Messages:
    4
    Hi, I have a problem with the Internet connection in Parallels 12. I am running OSX El Capitan on MBP and Windows XP.

    I seem to be able to get the default Bing search engine on Internet Explorer (with news feeds etc), and BBC (very slow and does not fully load) but I cannot get into Google (or many other sites). I cannot download Chrome or Microsoft Office.

    Please help.

    thanks
     
    Aaron7, Jan 3, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hello Aaron7, please open up RUN command and type iexplore, go to tools ->advanced and hit reset (You can also open the Internet settings from Control panel. If Control Panel is in Category View please click on Switch to Classic View button to change it).
    Also get to a command prompt and type
    ipconfig /flushdns
    I am pretty sure that will fix you up. If not schedule your AntiVirus for a scan at boot up.
     
    PaulChristopher@Parallels, Jan 3, 2017
    #2
  3. Aaron7

    Aaron7 Bit poster

    Messages:
    4
    Unfortunately that did not work Paul. Anything else you can suggest?
     
    Aaron7, Jan 4, 2017
    #3
  4. Aaron7

    Aaron7 Bit poster

    Messages:
    4
    I have also gone into Run and typed: ping parallels.com. This seemed to work:
     

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    Aaron7, Jan 4, 2017
    #4
  5. Aaron7

    Aaron7 Bit poster

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    As you can see, msn.com seems to work but no other pages:
     

    Attached Files:

    Aaron7, Jan 4, 2017
    #5
  6. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    What is the version of Internet explorer? If it's internet explorer 6 or 7, then it will not work. You can download the alternate browser for Windows XP from the Mac side, then you can install it on Windows XP and that should work!
     
    Dinesh@Parallels, Jan 8, 2017
    #6

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