Snagit: No Recordings (black screen)

Discussion in 'General Questions' started by daa..., Dec 31, 2016.

  1. daa...

    daa... Bit poster

    Messages:
    4
    I'm using macOS Sierra (guest and host) and have tried to record a screencast with Snagit from Techsmith. Pictures (Screenshots) are working but videos are only showing a black screen.

    Is there any solution for this problem? Settings?

    Thanks in advance.
     
    daa..., Dec 31, 2016
    #1
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Are you using Snagit on Mac v2? Looks like it's a known issue in Snagit on Mac 2
     
    Guna@Parallels, Jan 1, 2017
    #2
  3. daa...

    daa... Bit poster

    Messages:
    4
    No, I'm running Version 3.3.7 (78055).
     
    daa..., Jan 3, 2017
    #3
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,004
    So the issue occurs on the host Mac OSX as well?
     
    Hemnath@Parallels, Apr 1, 2017
    #4

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