How can I escape a Windows 7-hangup?

Discussion in 'General Questions' started by walpurgisnacht, Dec 22, 2016.

  1. walpurgisnacht

    walpurgisnacht Bit poster

    Messages:
    1
    1) I installed Eset Internet Security on Windows-VM. It could not finish, because it did not recognize the VM. I broke it off and
    2) restarted Windows. I enforced the termination of still running software and now there is hangup showing "Logging off". How can I make Windows run again, so that I can solve the Eset problem afterwards?
     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Hi @walpurgisnacht
    Plz click on Actions> Reset in virtual machine configuration to reset the Windows Virtual Machine.
    NOTE: Please take a snapshot of your virtual machine (in Parallels Desktop menu bar go to Actions > Take snapshot) before you proceed with the instruction.
     

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