1. StephenB6

    StephenB6 Bit poster

    Messages:
    1
    I'm trying to install the 14 day trial of Parallels, but am going round in circles. Have downloaded the ParallelsDesktop-12.1.1-41491.dmg about 3 times, every time I go to install, it takes me through a little routine where I end up right back at the download page. So far, this isn't going well. Any help appreciated.

    Screen Shot 2016-12-13 at 10.15.24 pm.png
     
    ccmkn and WilliamR4 like this.
  2. WilliamR4

    WilliamR4 Bit poster

    Messages:
    2
    I came to post the exact same thing. I get into a loop - I click on trial, and then it asks me to download again.

    I've seen Parallels being used, but I want to try it before I commit that sort of cash.
     
  3. ccmkn

    ccmkn Bit poster

    Messages:
    3
    I have exactly the same issue using Parallels 12 and my MBP (macOS 10.12). Any idea?

    Thanks.
     
  4. EduardoM3

    EduardoM3 Bit poster

    Messages:
    1
    Same problem here, probably a bug in the installer.
    I'm using the new macbook pro.
     
  5. JoelL3

    JoelL3 Bit poster

    Messages:
    1
    Same here - longtime VMWare user and looking at Parallels again after several years. I'm an IT professional and I'm ready to SCREAM at this frustration.
     
  6. ccmkn

    ccmkn Bit poster

    Messages:
    3
    Hi,
    I just try it again today and it works. The trial version is installed. However, I dont know why... It just didnt work yesterday.
    Thanks.
     
  7. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Thanks for sharing this.
    Glad to know that it's working
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Guys, do you still have the same issue?
     
  9. WilliamR4

    WilliamR4 Bit poster

    Messages:
    2
    Hi,

    Yes it seems to be working this morning. It was a frustrating 24hrs though!
     
  10. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi WilliamR4, it should be working now. Please try again and let us know how it works.
     

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