PROBLEMA CON RETELLA MOUSE USB

Discussion in 'General Questions' started by ValerioM, Nov 18, 2016.

  1. ValerioM

    ValerioM Bit poster

    Messages:
    7
    Good day, unfortunately since I upgraded to MacOS Sierra and Parallels 12 scrolling via mouse wheel does not work as before.
    Specifically does not seem to answer every single click wheel but only large displacements which is unmanageable in the case of small scroll for example in applications such as word or excel without talking about when you need to zoom in to autocad.
    It's possible to fix this bug?
    Thank you
     
  2. ValerioM

    ValerioM Bit poster

    Messages:
    7
    Good morning, there is no solution for my question?
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hey, did you try to reinstall Parallels Tools?
     
  4. ValerioM

    ValerioM Bit poster

    Messages:
    7
    Hello and thanks for your answer, I just tried the new install parallels tools but unfortunately nothing has changed. The mouse wheel still does not work, if done slowly turn, one click at a time, practically does not produce movements.
    If I can run faster then it works but it becomes unmanageable.
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    thank you for the reply. And as a probable solution please try to set the mouse settings to "Don't optimize for games"
     
  6. ValerioM

    ValerioM Bit poster

    Messages:
    7
    Hello, the setting was already set as you suggested.
    I tried to also set optimized for games but does not solve the problem.
     
  7. ValerioM

    ValerioM Bit poster

    Messages:
    7
    Hello, this morning I updated to Mac os version 10.12.2 and everything is magically back to normal.
    Just as well. thanks again for your patience, bye.
     
  8. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Glad to hear that, Valerio. Reach us out if you have any questions in future.
     

Share This Page