Copy and paste not working on Windows 10

I'm running Parallels 12 mac with Windows 10 and copy and paste is not working. I went more options and sync from either OS is selected (tried both ways with just Mac OS - neither work). Share mac clipboard is checked. Mac copies and pastes to the mac side only and windows copies and pastes to the windows side only - no sharing between the two. I've tried both keyboard shortcuts as well as right clicking copy and paste. Any ideas?

 

Hi @JoshE1
Please reinstall Parallels Tools and make sure "Isolate Windows from Mac" is unchecked in the Virtual Machine Configuration.

 

Hi:
I have the same problem.
I have followed all the instructions and confirmed set up correct and still not working.
Version 12 on Windows 10.
John

 

@JohnN2 Hi! update to our latest build by referring to steps from here & re-install Parallels tools.

 

in the keyboard short cut settings in "parallels", you have two separate TABS to set the short cuts, "Windows" virtual machine and the other one is "Application Short cuts". Disable the shortcuts you have maintained in "Application Short cuts" and keep those only in the "Windows" virtual machine.